Privacy Policy

Privacy Policy

🔐 Privacy Policy

This Privacy Policy explains how Kokao.shop (“the Company”, “we”, “us”, or “our”) collects, uses, discloses, and protects your personal information when you use our website and services (the “Service”).

By accessing or using Kokao.shop, you agree to the collection and use of information in accordance with this Privacy Policy.

📘 Table of Contents

  • Definitions

  • Collecting and Using Your Personal Data

  • Tracking Technologies and Cookies

  • Use of Your Personal Data

  • Sharing Your Data

  • Retention and Deletion

  • Data Transfers

  • Children’s Privacy

  • Security

  • Third-Party Links

  • Changes to This Policy

  • Contact Us

🧾 Definitions

For the purposes of this Privacy Policy:

  • Account: A unique profile registered to access features of Kokao.shop.

  • Company: Refers to Kokao.shop.

  • Cookies: Small files stored on your device to track usage and preferences.

  • Device: Any device (mobile, desktop, tablet) that accesses our Service.

  • Personal Data: Any data that can identify an individual.

  • Service: Refers to the Kokao.shop website and services.

  • Service Provider: Third-party companies that help operate our services.

  • Usage Data: Automatically collected data about how users interact with our Service.

  • You: The individual or legal entity using Kokao.shop.

🧩 Collecting and Using Your Personal Data
🧍‍♂️ Types of Data Collected

Personal Data

  • Email address (if you contact us or sign up)

  • Any personal info voluntarily submitted through contact forms

Usage Data

  • IP address, browser type, pages visited, session time, etc.

  • Device type, OS version, screen resolution

  • Geolocation (approximate)

  • Referring URLs

This information is collected to ensure platform functionality, security, and continuous improvement.

🍪 Tracking Technologies and Cookies

We use Cookies, pixel tags, and similar tracking tools to improve your experience.

Types of Cookies We Use:

  • Essential Cookies: Required for core functionality

  • Performance Cookies: Help us understand user behavior

  • Functionality Cookies: Remember your settings

  • Analytics Cookies: Measure website traffic and trends

You can control or disable cookies through your browser settings.

For full details, see our [Cookie Policy].

🎯 Use of Your Personal Data

We may use your data for the following purposes:

  • To provide and improve the Service

  • To manage your account

  • To communicate service-related updates

  • To send you optional marketing emails (only if you opt in)

  • To respond to your requests or inquiries

  • To analyze usage and trends

  • To comply with legal obligations

🔄 Sharing Your Personal Data

We do not sell your data. However, we may share your personal information in the following cases:

  • With Service Providers (e.g., analytics tools, hosting providers)

  • In Business Transfers (e.g., if Kokao.shop is sold or merged)

  • With Affiliates or Partners (under confidentiality)

  • With Authorities (if required by law)

🗃 Retention and Deletion of Your Data

We retain your personal data only as long as necessary for the purposes outlined in this policy.

You have the right to:

  • Request access to your data

  • Correct inaccurate information

  • Delete your personal data (subject to legal limitations)

To request data deletion, email: [email protected]

🌍 Data Transfers

Your data may be processed outside your country of residence, including in regions with different data protection laws.

We implement appropriate safeguards (such as encryption, access control, and secure storage) to protect your data during international transfers.

🧒 Children’s Privacy

Kokao.shop may be accessed by children and families, but we do not knowingly collect personally identifiable information from children under 13.

If you are a parent or guardian and believe your child has submitted personal information to us, please contact us. We will take immediate steps to delete such data.

🔐 Security of Your Data

We use commercially reasonable security measures to protect your data, including:

  • HTTPS encryption

  • Firewalls

  • Access control

  • Regular software updates

However, no method of online transmission is 100% secure. We encourage you to use strong passwords and protect your device.

🔗 Links to Third-Party Sites

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.

We recommend reviewing their privacy policies before sharing any personal data.

🔁 Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with an updated “Last Updated” date.

If major changes occur, we will notify you by:

  • Posting a prominent notice on the homepage

  • Sending an email (if you’ve provided one)

We encourage you to review this page periodically.

📞 Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

📧 Email: [email protected]
📱 Phone: +92 348 4103239
📍 Mailing Address:
Office 4834
58 Peregrine Road
Hainault, Ilford
Essex, IG6 3SZ
United Kingdom